With the opening of financial industry in SFTZ, the need to provide financial consumer with inclined protection becomes more urgent. But at the present stage, China’s legislation has not established the legal status of “financial consumer”, while there is no specific system aimed to protect financial consumers. In the aspect of financial dispute resolution, it is necessary to make comparison and reference from the mediation mechanisms on financial consumer protection in advanced international financial centers like United Kingdom, Singapore and Hong Kong, in order to build up the compulsory mediation mechanism on financial consumer protection throush SFTZ.